Privacy Policy

1. Introduction

RØSTEN ENT. («we», «us») respects your privacy. This privacy policy explains how we collect, use and protect your personal data when you visit our website or shop with us.

We process personal data in accordance with the Norwegian Personal Data Act and the GDPR.

2. Who is the data controller?

RØSTEN ENT.
Organisation number: 999 012 892
Bergen, Norway
E-post: kontakt@rubenrøsten.no

3. What personal data do we collect?

We collect the following types of information:

• Contact information: name, email address, delivery address and phone number (when you place an order).
• Order information: which products you have bought, payment information and order history.
• Technical information: IP address, browser type, pages you visit and time spent on the site (via cookies and similar technologies).
• Communication: information you give us when you contact us via forms, email or social media.

4. How do we use the data?

We use your personal data for the following purposes:

• To process and deliver orders
• To send order confirmations and tracking information
• To answer inquiries and provide customer service
• To improve the website and our products
• To send newsletters (only if you have given consent)
• To comply with legal requirements (e.g. accounting and complaint rights)

5. Sharing of personal data

We do not share your personal data with third parties, except for:

• Shipping partners (to deliver your items)
• Payment providers (for secure payment processing)
• Service providers that help us operate the website (e.g. hosting)

These parties only have access to the data necessary to perform their tasks, and they are bound by confidentiality.

6. Your rights (GDPR)

You have the following rights:

• Right of access – you can ask to know what data we hold about you.
• Right to rectification – you can ask for incorrect data to be corrected.
• Right to erasure – you can ask for your data to be deleted (with certain exceptions).
• Right to restriction – you can ask for the processing of your data to be restricted.
• Right to data portability – you can ask to receive your data in a structured format.
• Right to withdraw consent – you can withdraw consent (e.g. to newsletters) at any time.

To exercise your rights, contact us at kontakt@rubenrøsten.no.

7. Cookies

We use cookies and similar technologies to improve the user experience, analyse traffic and remember your cart. You can manage or block cookies in your browser settings.

8. Retention period

We store personal data for as long as necessary for the purpose it was collected for, or as long as required by law (e.g. accounting legislation).

9. Changes to this privacy policy

We may update this policy from time to time. The current version will always be available on this page.

10. Contact us

If you have questions about how we process personal data, or wish to exercise your rights, you can contact us at:

Email: kontakt@rubenrøsten.no
Website: Contact us